:root{--bg: #f4f5f7;--panel: #ffffff;--line: #e3e5e9;--line-2: #eef0f3;--txt: #1b1f27;--txt-2: #4d5563;--txt-3: #6b7280;--brand: #0f766e;--brand-2: #0d5f59;--brand-soft: #e6f4f2;--side: #121821;--side-2: #1c2430;--side-txt: #c9d1dc;--red: #b42318;--red-soft: #fdecea;--amber: #a15c07;--amber-soft: #fdf3e1;--green: #137a3a;--green-soft: #e7f6ec;--blue: #1d4ed8;--blue-soft: #e8eefc;--violet: #6d28d9;--violet-soft: #f1ebfd;--gray-soft: #eef0f3;--bubble-in: #ffffff;--bubble-out: #dcf3ee;--note: #fff7d6;--radius: 10px;--shadow: 0 1px 2px rgba(16, 24, 40, .06), 0 1px 3px rgba(16, 24, 40, .08);--font: "Inter", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;color-scheme:light}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;font:14px/1.45 var(--font);color:var(--txt);background:var(--bg)}h1{font-size:22px;margin:0;letter-spacing:-.01em}h2{font-size:16px;margin:0}h3{font-size:14px;margin:0 0 8px}p{margin:0 0 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var(--font);cursor:pointer;white-space:nowrap}.btn:hover{background:var(--line-2)}.btn:disabled{opacity:.55;cursor:default}.btn.primary{background:var(--brand);border-color:var(--brand);color:#fff}.btn.primary:hover{background:var(--brand-2)}.btn.danger{background:var(--red);border-color:var(--red);color:#fff}.btn.ghost{border-color:transparent;background:transparent}.btn.ghost:hover{background:var(--line-2)}.btn.sm{height:30px;padding:0 10px;font-size:12px}.btn:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,a:focus-visible{outline:2px solid var(--brand);outline-offset:1px}input,select,textarea{font:14px var(--font);color:var(--txt);background:#fff;border:1px solid var(--line);border-radius:8px;padding:8px 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a:hover{background:var(--side-2);color:#fff}.side a.active{background:var(--side-2);color:#fff;box-shadow:inset 3px 0 #5eead4}.side .count{margin-left:auto;background:#f59e0b;color:#111;border-radius:10px;padding:0 7px;font-size:11px;font-weight:700}.side .yo{margin-top:auto;padding:14px;border-top:1px solid var(--side-2);font-size:13px}.side .yo select{background:var(--side-2);color:#fff;border-color:#2c3644;margin:8px 0}.side .yo button{color:var(--side-txt);background:none;border:0;padding:0;cursor:pointer;font:inherit;text-decoration:underline}.dot{width:8px;height:8px;border-radius:50%;display:inline-block;background:#9ca3af}.dot.online{background:#22c55e}.dot.away{background:#f59e0b}.main{overflow-y:auto;min-width:0}.page{padding:24px 28px;max-width:1240px}.page-header{display:flex;gap:16px;align-items:flex-start;justify-content:space-between;margin-bottom:18px;flex-wrap:wrap}.page-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.page-actions input,.page-actions 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.panel{display:none}}@media(max-width:760px){.chat,.chat.con-panel{grid-template-columns:1fr}.chat.abierta .chat-list{display:none}.chat:not(.abierta) .chat-main{display:none}}.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:16px}.kpi{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px;box-shadow:var(--shadow)}.kpi .v{font-size:26px;font-weight:700;letter-spacing:-.02em}.kpi .t{font-size:12px;color:var(--txt-3)}.bars{display:flex;align-items:flex-end;gap:3px;height:160px;padding-top:8px}.bars .b{flex:1;display:flex;flex-direction:column-reverse;min-width:4px}.bars .b span{display:block}.heat{display:grid;grid-template-columns:34px repeat(24,1fr);gap:2px;font-size:10px;color:var(--txt-3)}.heat div{height:18px;border-radius:3px}.heat .lbl{background:none;display:flex;align-items:center;height:18px}.meter{height:8px;background:var(--line-2);border-radius:4px;overflow:hidden;display:flex}.meter span{display:block;height:100%}a.btn,a.tray{text-decoration:none}.editor-grid{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:16px;align-items:start}@media(max-width:1000px){.editor-grid{grid-template-columns:minmax(0,1fr)}}.nodo{border:1px solid var(--line);border-radius:10px;padding:12px;margin-bottom:10px;background:#fff}.nodo.inicio{border-color:var(--brand);box-shadow:0 0 0 2px var(--brand-soft)}.nodo-head{display:flex;gap:8px;align-items:center;margin-bottom:8px}.nodo-head .mono{background:var(--line-2);padding:2px 6px;border-radius:4px}.flecha{color:var(--txt-3);font-size:12px}.stepper{display:flex;gap:6px;margin-bottom:16px;flex-wrap:wrap}.stepper span{padding:4px 12px;border-radius:999px;background:var(--line-2);font-size:12px;color:var(--txt-3)}.stepper span.on{background:var(--brand);color:#fff}.phone{width:360px;max-width:100%;height:620px;border-radius:28px;border:10px solid #111827;background:#efeae2;display:flex;flex-direction:column;overflow:hidden}.phone .top{background:#075e54;color:#fff;padding:12px 14px}.phone .msgs{padding:10px}.phone .send{display:flex;gap:6px;padding:8px;background:#f0f0f0}.phone .send input{border-radius:20px}.preview-tpl{background:#efeae2;padding:14px;border-radius:10px}.preview-tpl .msg{max-width:100%}.chat-main.chat-vacio{justify-content:center;align-items:center}.msg .meta .incierto{color:var(--amber);font-weight:700}.aviso-incierto{margin-top:6px;padding:6px 8px;border-radius:6px;background:var(--amber-soft);color:var(--amber);font-size:12px;white-space:normal}.banda-entorno{background:#fde68a;color:#713f12;padding:6px 16px;font-size:13px;font-weight:600;text-align:center}.login .banda-entorno{position:fixed;top:0;left:0;right:0}.main{display:flex;flex-direction:column}.main>.chat{flex:1;height:auto;min-height:0}.main>.page{width:100%}